How to be Assertive at Work Course

Introduction

This is course two in the communication skills series, “How to be Assertive at Work”. This presentation will help you to understand what assertiveness actually means and teach invaluable skills to help you to be more assertive both in the workplace and at home. We will look at the 3 most common behaviour types in relation to assertiveness, why people find it so difficult to assert themselves, the benefits of an assertive approach at work and finally the golden rules that you can follow to practice assertiveness for yourself.

Course Content

What “Assertion” actually means
Understanding behaviour types
Why people find it difficult to Assert themselves
The benefits of an “Assertive” approach at Work
How to do it!